Last updated: 1 September 2026
Data we collect
We collect data you provide, data generated by your use of the platform, and data required by anti-money-laundering obligations.
- Identity and contact data: name, date of birth, nationality, address, email, phone number.
- Financial and suitability data: employment, source of funds, trading experience, questionnaire responses.
- Verification data: identity documents, proof of address and the resulting case decisions.
- Account and trading data: orders, trades, positions, transaction records and support correspondence.
- Technical data: session records, device and network information, and audit log entries.
Why we process it
Each category is processed for a defined purpose and retained only as long as that purpose or a legal obligation requires.
- To create and operate your account and execute your instructions.
- To meet verification, anti-money-laundering and record-keeping obligations.
- To protect the platform against fraud, abuse and unauthorised access.
- To provide support and to answer your enquiries.
Security
Access is controlled by role and every privileged action is logged. Credentials are never stored in plain text, secrets are held server-side only, and we never store card numbers or cryptographic private keys within the application.
Your rights
Subject to the record-keeping obligations that apply to financial accounts, you may exercise the following rights by contacting us.
- Access a copy of the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure where no legal retention obligation applies.
- Object to or restrict certain processing.
- Request portability of data you provided to us.
- Lodge a complaint with your local data protection authority.
Retention
Verification records, transaction history and audit logs are retained for the period required by applicable anti-money-laundering and record-keeping rules, after which they are deleted or irreversibly anonymised.
Contact
Privacy enquiries can be sent through the contact page or by email to the address published there. We respond to verified requests within the statutory timeframe.